1 hour consults
If you would like counselling but find that you are in a financial situation that would make paying the full fees difficult please feel free to discuss this with Arlagene at the time of your appointment as she has limited appointments at a reduced fee and for free, depending on their availability at the time. It is her desire not to see anyone miss out on the benefits of counselling because of genuine financial hardship and will do whatever she can to help you with this.
If at the time of making a normal 1 hour appointment you feel that you may require more than one hour for counselling, you also have the option of booking a longer appointment time if you would prefer, so keep this in mind.
Arlagene does not charge a fee for cancelled appointments but appreciates at least 24 hours notice for cancellations. Remember this appointment has been made especially for you. If you are unable to attend, your prompt advice will make it possible for others to benefit from this time.
If you are a member of Medibank Private you can also claim your counselling sessions for a refund!